According to a notification filed with the National Highway Traffic Safety Administration (NHTSA), the recall affects about 27,185 Cybertrucks manufactured between Nov. 13, 2023, and Sept. 14, 2024. The issue, as reported by Tesla, arises under specific conditions where the camera image may not activate promptly after drivers shift into reverse due to a software glitch.
Federal safety standards in the United States require rearview camera displays to activate within two seconds to ensure proper visibility for drivers when backing up. However, some Cybertruck models experienced delays of up to eight seconds after shifting into reverse. This potentially obstructs the driver's view of the area behind the vehicle and increases the risk of accidents. (Related: New $120K Tesla Cybertruck BREAKS DOWN after running just 35 miles.)
Tesla reported receiving 45 warranty claims and four field reports related to the issue. Fortunately, there have been no reported crashes or injuries associated with the defect.
In response, Tesla has rolled out a free over-the-air software upgrade, which was made available on Sept. 19 and Cybertruck owners can install it remotely. This ensures that the rearview camera image displays within the two-second regulatory window. Additionally, the company plans to mail official owner notification letters by Nov. 25.
This recall marks the fifth issue for the Cybertruck since it launched in November 2023, two years behind the original production schedule.
This latest recall adds to a growing list of problems for Cybertruck owners, who have been grappling with several defects since the vehicle's much-anticipated release.
In June, Tesla also recalled about 12,150 Cybertrucks over two separate issues involving faulty windshield wipers and loose trim pieces. The first recall addressed defective windshield wiper motors, which could fail while the vehicle is in motion. Tesla estimates that two percent of the recalled pickups may be affected by the issue. Meanwhile, the second problem involved exterior trim pieces, which could detach while driving, with the company estimating one percent of the recalled vehicles may need repairs or re-installation.
The recall reports from Tesla indicated that the company first identified the windshield wiper issue in February and began analyzing the defective components with its suppliers. For the trim piece problem, Tesla discovered the issue in late December when a Cybertruck was delivered with a missing cosmetic part, followed by additional incidents in May involving loose or detached trim.
In April, the company recalled 3,878 units due to a dangerous accelerator pedal dysfunction. The issue, reported by two customers, involved the pedal becoming dislodged under high force and getting trapped by the interior trim of the vehicle. This, in turn, led to unintentional acceleration and an increased risk of a crash. In response, Tesla promised to repair and replace faulty accelerator pedals at no cost to customers.
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